Privacy Policy

Learn Italian With Riri (the “Company,” “we,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, join the 90-Day Italian Challenge, or respond to our advertising campaigns, including Meta (Facebook) lead forms.

Information We Collect

• Contact details: name, email address, and phone number you provide in our forms or during consultations.
• Background on your Italian goals: responses about your current level, motivations, preferred support, or scheduling preferences submitted through our surveys.
• Usage data: analytics, pixel data, and cookies that help us understand how you interact with our pages and ads so we can improve the experience.

How We Use Your Information

We use the information we collect to:

• Send details about the 90-Day Italian Challenge, including welcome emails, lesson schedules, and reminders.
• Personalize your learning path and recommend resources aligned with your goals.
• Respond to inquiries, provide customer support, and confirm your bookings.
• Deliver and measure marketing campaigns, including retargeting ads on Meta or other platforms.
• Comply with legal obligations and enforce our agreements.

Legal Bases for Processing

We process your personal data under one or more of the following legal bases: your consent (for subscribing to updates or receiving marketing), performance of a contract (providing program materials), compliance with legal duties, and our legitimate interest in operating and improving the program.

How We Share Information

We do not sell your personal data. We may share information with trusted service providers who help us deliver classes, process payments, manage analytics, or store data (for example, Google Workspace or scheduling tools). These partners must safeguard your data and may only use it to perform services on our behalf. We may also share information if required by law or to protect our rights.

Retention

We keep your personal data only as long as necessary to fulfill the purposes described above or as required by law. You may request deletion at any time using the contact details below.

Your Choices & Rights

• Update or correct your contact information by emailing us.
• Unsubscribe from marketing emails using the link in any message or by contacting us directly.
• Request access, deletion, or restriction of your data where applicable under local law.
• Adjust cookie preferences through your browser settings.

Cookies & Tracking

We use cookies and similar technologies, including the Meta Pixel, to measure campaign performance, understand user behavior, and improve our services. You can control cookies through your browser settings. Some features may not function properly without cookies.

International Data Transfers

If you access our services from outside the European Union, please note that your information may be processed in countries where the laws may differ. We take steps to ensure appropriate safeguards when transferring data.

Children's Privacy

Our services are intended for adults and teens aged 16 and older. We do not knowingly collect personal data from children under 16. If you believe a child has provided us information, please contact us and we will delete it promptly.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:
Learn Italian With Riri
Email: ciao@learnitalianwithriri.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.